Hello from ShadowShadow runs the desk with you.
One place for bookings, check-ins, and the nightly paperwork. Shadow does the drafting and the watching. You stay in charge.
Arriving Tue 4 Mar • 3 nights
Arriving Wed 5 Mar • 2 nights
Arriving Wed 5 Mar • 1 night
Tonight's guest register is ready. 17 guests, 9 nationalities.
Maria Lima (Booking.com) arriving today. Pre-registered, awaiting check-in.
Running a Hostel Shouldn't Be This Hard
Most hostel owners juggle spreadsheets, WhatsApp groups, and multiple OTA dashboards just to get through the day.
Managing OTAs requires switching between 5-7 different dashboards.
Staff waste hours replying to repetitive guest messages.
Check-in workflows are inconsistent and error-prone.
No single system gives hostels real visibility into daily operations.
How it worksA teammate, not a takeover.
Shadow does the repetitive work — reading passports, watching the inbox, drafting replies. Your team approves it, and your staff teach it your way.
Connect your bookings inbox
Gmail or Outlook, two clicks. Shadow starts pulling Booking.com, Agoda, and Hostelworld confirmations into a feed of pre-registered arrivals.
Check the guest in from your phone
Photograph the passport. Shadow reads the MRZ, the form fills itself, your staff verify and save. About a minute per arrival.
Print tonight's guest register
When the desk closes, the register is ready: every guest, their passport details and dates. Print it or save a spreadsheet for the office.
Everything You Need to Run Smarter
Built specifically for hostels and small accommodations. No enterprise bloat.
Bookings inbox
Connect Gmail or Outlook. Shadow pulls Booking.com, Agoda, Hostelworld confirmations into one feed of pre-registered arrivals.
Today view
Arrivals, in-house, departures, overdue — the whole day's roster, on one screen, ready by the time you sit down.
Shadow
Reads passports, drafts replies, watches your inbox. It asks your team first, except for the jobs you turn on yourself, like guest emails.
Phone check-in
Photo of the passport, a few taps, guest is in. Built for the front desk on a phone.
Guest register for the authorities
Every guest the office needs, ready each day. Print it or save a spreadsheet, and note when it was handed in.
Built for your team
Invite managers and staff. Roles that fit how small properties really work — owner, manager, staff.
Real quotes from real properties, coming soon
We're building Shadow Check-in alongside our first hostels in Laos. When they have something to say about it, we'll put it here — not before.
Invite-only for now
We are working with our first hostels. Every feature, set up with you.
There is no billing in the app, and Shadow does not ask for a card. Owners sign up with the code the Shadow team gives them.
- Staff accounts for the whole team
- Bookings inbox (Gmail, Outlook or forwarding)
- Shadow assistant
- Today view dashboard
- Phone check-in that reads the passport
- The daily guest register, to print or save
- Set-up help from the Shadow team
Built for hostels in Vientiane, Luang Prabang, and across Southeast Asia.